Privacy Policy

How Ushve collects, uses, and protects your personal information.

Your Privacy Matters

At Ushve, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website ushve.com or make a purchase from us.

Information We Collect

We collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details when you place an order or sign up for our newsletter. We may also collect anonymous usage data such as browser type, device, and pages visited to improve your experience on our site.

How We Use Your Information

We use your information to process and fulfil orders, communicate with you about your purchases, send marketing updates (only with your consent), respond to your queries, and improve our products and services. We do not use your data for any purpose you have not consented to.

Third-Party Services

We use trusted third-party services such as Google Analytics and Meta Pixel to understand how visitors interact with our website. These services may collect anonymous usage data through cookies. We also share necessary order details with our courier partners and payment processors solely for order fulfilment.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and provide personalised recommendations. You can manage or disable cookies through your browser settings, though doing so may affect certain site functionalities.

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share necessary information with trusted partners such as courier services, payment gateways, and analytics providers solely to fulfil orders and improve our services.

Your Rights

You have the right to access, update, correct, or delete your personal information at any time. You may also opt out of marketing communications by clicking the unsubscribe link in our emails or by contacting us directly at support@ushve.com.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can remove it promptly.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed, it is securely deleted.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

For any questions, concerns, or requests regarding your personal information or this Privacy Policy, please reach out to us at support@ushve.com.