Frequently Asked Questions – Ushve

We believe clarity builds confidence.
Here’s everything you may want to know before placing your order.

1️⃣ Is it safe to order from Ushve?

Yes.

Every order is:

● Carefully quality-checked

● Securely packed

● Shipped via trusted courier partners

● Backed by a 90-day warranty

We are committed to secure transactions and responsive support.

2️⃣ What payment methods do you accept?

We accept:

● Credit & Debit Cards

● Net Banking

● UPI

● Cash on Delivery (COD)

All online payments are processed through secure, encrypted gateways.

3️⃣ Is Cash on Delivery available?

Yes.

COD is available in most serviceable locations across India.
Applicable charges (if any) are displayed at checkout.

4️⃣ How long will delivery take?

Orders are processed within 48 working hours and delivered within 6–7 working days from dispatch.

Tracking details are shared once shipped.

5️⃣ Do you offer free shipping?

Yes.

Free shipping is available on orders above ₹999 across India.

6️⃣ Is Ushve jewellery waterproof?

Ushve jewellery is designed to be water-resistant and suitable for everyday wear.

Our pieces are crafted with durable base metals and quality plating to maintain shine and strength.

For extended longevity, we recommend avoiding prolonged exposure to harsh chemicals and storing pieces properly.

7️⃣ Is the jewellery skin-friendly?

Our jewellery is designed to be skin-friendly and suitable for most skin types under normal usage conditions.

If you have specific metal allergies or extreme sensitivities, we recommend reviewing material details before purchase.

8️⃣ Are the sizes adjustable?

Many Ushve designs feature adjustable sizing for comfortable fitting.

Please refer to individual product descriptions to confirm sizing details before placing your order.

9️⃣ Do you offer size exchange?

As most adjustable designs accommodate flexible fitting, we currently do not offer size-based exchanges.

1️⃣0️⃣What if I receive a damaged or incorrect item?

Please record an unboxing video and contact us within 48 hours with your Order ID, images, and video.

Eligible cases will be resolved through replacement as per our Return Policy.

1️⃣1️⃣ Can I change my delivery address after placing the order?

Address changes may be accommodated only before dispatch.
Once the order is shipped, changes may not be possible.

1️⃣2️⃣ Do your products come with warranty?

Yes.

Every Ushve piece comes with a 90-day warranty covering manufacturing defects under normal usage.

1️⃣3️⃣ How can I contact Ushve?

support@ushve.com
+91 7858971343

We typically respond within 24–48 working hours.

1️⃣4️⃣ Why choose Ushve?

Because jewellery is personal.

Ushve combines:

● Water-resistant everyday designs

● Adjustable comfort

● Skin-friendly craftsmanship

● 90-day warranty assurance

● Transparent policies

We deliver more than jewellery — we deliver confidence.